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CUSTOMER SERVICE: WHY BUY FROM US?
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Shipping Parts Direct for Almost 50 Years
We’ve been at this business of shipping motorcyclists their parts and accessories direct for almost 50 years. You don’t hang around that long in any business with out taking care of your customers and changing with the times.
We’ve Got the Deals
We have the best pricing on every day products. Plus, we have Exclusive Special Buys & Clearance buys on Top Name brands like Arai Helmets, Shoei Helmets, Firstgear, Tourmaster and Cortech Apparel.
The Lowest Prices Everyday
We constantly scour the web and magazines to make sure we have the lowest delivered prices. In the event you find a lower price call us and we should be able to beat it.
Free / Fast Shipping
Most orders are delivered in 2-5 business days depending on your location. Plus we offer free shipping to the lower 48 states, plus discounted shipping to Alaska, Hawaii and Military Address using UPS and the US postal service. ( see policies )
Online Stock Check
We check every 24 hrs on almost 500,000 items, so you have the best information and the fastest delivery.
Talk to people who know
Call and talk with a professional customer service or salesman. They are extensively trained and go through seminars from the top manufacturers in the industry. Plus they have the experience to help you. In Jan 2009 the average experience of our staff was 7.3 years and over 40% had over 10 years in with us. We feel knowledgeable and valued associates provide a base of service that you can’t beat in the industry.
We really value your business… and your privacy.
We hate spam and we know you do to. So we will never sell or distribute your private information. You are safe with us.
No hassle Returns and Exchanges
Its simple. Order a product and as long as you return it in new, unused and resalable condition we can either refund, in store credit or exchange the item. (Excluding Special orders and Closeouts).
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