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This review is for Zox Helmet Ratchet Kits
Happy customer - Krustyklimber VA
Recommended by Reviewer: Yes
Pros: Excellent customer service
I originally ordered this part, online, without much research into exactly what I needed, like which of the many different helmet models share parts and pieces, and ended up ordering the wrong ratchet kit. My fault...I called customer service and spoke with Elvis who went over and above my expectations to get me the part I needed. It's a ratchet kit for a helmet so there's not much to say in regards to a review of said parts. This review reflects the value of a company that stands behind what it sells and provides customer service that meets andor surpasses that of a traditional brick and mortar retail outlet.